India chairs IGE session on Consumer Protection in Geneva
India chaired the ninth session of the Intergovernmental Group of Experts on Consumer Protection Law and Policy in Geneva, Switzerland. Nidhi Khare, Secretary, Department of Consumer Affairs, represented India as the Session Chair. The delegation highlighted national initiatives, including the National Consumer Helpline and the AI-enabled e-Jagriti platform, to empower consumers and improve redressal mechanisms. The discussions focused on cross-border consumer rights, digital marketplaces, and enforcement challenges in global supply chains. The chair emphasized collaboration with other governments to strengthen consumer protection, promote fair trade, and foster digital inclusion while safeguarding privacy and data security for Indian consumers. globally acknowledged.
India chaired the ninth IGE session on Consumer Protection in Geneva.
Nidhi Khare, Secretary, DoCA, served as Session Chair.
Highlights included National Consumer Helpline and AI-enabled e-Jagriti.
Focus on cross-border rights, digital marketplaces, and enforcement.
Stresses international collaboration to strengthen protection and privacy.