General Awareness

TOURISM AND HOTEL INDUSTRY AWARENESS - October 2020

Oct 2020

Jul 05, 2025

Thomas Cook Launches TravSure Programme

Thomas Cook India and SOTC launched a new program called 'TravSure' to enhance traveller confidence. TravSure offers financial protection and 24/7 support for international group tours, and will soon extend to personalised holidays. The program includes features like free rescheduling and refunds for unused services, additional trip protection, and round-the-clock customer support.
The launch of TravSure is a response to the ongoing geopolitical tensions and aims to reassure customers and boost their confidence in travelling. It is a customer-centric initiative that provides a stress-free journey with comprehensive support and financial protection.

Jul 01, 2025

Railways Launches 'RailOne' App as One-Stop Solution for Passenger Services

In a major step toward enhancing passenger experience, Union Railway Minister Ashwini Vaishnaw launched the 'RailOne' app at the India Habitat Centre in New Delhi, marking the 40th Foundation Day of the Centre for Railway Information Systems (CRIS). Designed to be a comprehensive, all-in-one platform, the RailOne app aims to streamline and simplify access to a range of railway passenger services through a user-friendly interface.
The RailOne app integrates key services such as booking unreserved and platform tickets with a 3% discount, live train tracking, grievance redressal, e-catering, porter booking, and last-mile taxi services. While reserved ticket bookings will continue through the Indian Railway Catering and Tourism Corporation platform, RailOne is authorised by IRCTC and joins a list of partner apps offering railway services.

Ladakh Hosts Its First Astro Tourism Festival to Boost Scientific Tourism

Ladakh marked a significant step in promoting science-based tourism with the successful conclusion of its first-ever Astro Tourism Festival in Leh. Organised by the Tourism Department of Ladakh in collaboration with the Indian Institute of Astrophysics (IIA), Bangalore, the two-day festival aimed to harness Ladakh's unique natural advantages—such as high altitude, dry climate, and low light pollution—to position the region as a leading destination for astro tourism. The event offered a blend of educational sessions and hands-on celestial observation, captivating tourists, astronomy enthusiasts, and science lovers alike.

Jun 26, 2025

Travel Agent Association of India Launches DMC Connect

Travel Agents Association of India (TAAI) launched an initiative called TAAI DMC Connect to connect global DMCs, tourism boards and authorities with its outbound tour operators across India. With a network of over 2,000 members, it aims to promote destinations and boost clients' businesses.

Jun 22, 2025

Saudia Wins Best Airline Staff Service Award at 2025 Skytrak Awards

Saudia, the national carrier of Saudi Arabia, was awarded 'Best Airline Staff Service' at the 2025 Skytrax World Airline Awards, held during the 56th edition of the Paris Air Show at the Air and Space Museum.
Saudia won the best the 'Best Airline Staff Service' at 2025 Skytrax Awards.
This award highlights the exceptional performance and unwavering dedication of Saudia's frontline teams across all stages of the passenger journey.

Jun 18, 2025

Indian Airline Breaks into World's Top 3 Low-Cost Carriers

IndiGo secured a spot among the world's top low-cost airlines in the 2025 Skytrax World Airline Awards. Malaysia-based AirAsia topped the global rankings, followed by Singapore's Scoot, with IndiGo taking third place.
Notably, no Indian airline featured on the list of the world's best full-service carriers, which was topped by Qatar Airways. This marked the ninth time the airline claimed the top spot in the 26-year history of the Skytrax Awards, often referred to as the Oscars of the aviation industry.
Qatar was also named Best Airline in the Middle East, World's Best Business Class, and Best Business Class Airline Lounge.

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