ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank has a network of 2,557 branches and 7,440 ATMs in India, and has a presence in 19 countries, including India.
ICICI Bank invites applications for Phone Banking Officers - Domestic and International Process.
Eligibility Criteria:
- The candidate’s age should not be less than or equal to 28 years.
- The candidate should be a graduate in any discipline.
- 0 - 2 years experience in call centers handling domestic and international customers.
- The candidate should have good communication skills (English & Hindi Language).
- He should be open to work in rotational shifts.
Key Responsibilities:
- Handle and resolve customer complaints/ queries over phone.
- Provide customers with relevant product and service information.
- Cross sell new product and service opportunities to customers over phone.
- Provide feedback to the team leaders about product / process.
- The candidate must be responsible for managing customer queries / complaints in voice process (inbound & outbound).
For more information visit
http://www.icicicareers.com/walkindrives-phone-banking.html
+91-85588-96644
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