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TCYonline.com-Terms of Sale

Created on: September 24, 2019

By purchasing any Coaching Centre Offering, Product or participating in other available programs via the Site, you agree to the Terms of Use, including, without limitation, the Terms of Sale specified below. These Terms of Sale form part of the overall Terms of Use of the Site and are to be read in consonance with them.

These rules apply unless otherwise stated in the fine print pertaining to the Offer:

7 Day Refund/Centre Transfer Policy
  • The refund or centre transfer offer is valid for 7 days from the date of activation of voucher code at a coaching centre.
  • After 7 days, the Fee will be transferred to the coaching centre and TCY will no longer be able to refund any amount to the student.
  • Please note that the period of 7 consecutive days includes holidays falling in-between.
  • If you have received any course material during this period, a course material fee subject to a maximum of 25% of voucher code or 5% of entire course fee whichever is higher will be deducted from refunded amount. No such deduction is made for centre transfer.
  • To get a refund the student has to contact TCY customer care with Order ID and registered mobile number
  • You are not required to pay any extra amount to the institutes during the 7-day trial.
  • There will be no refund after 1 month of date of purchase
  • You are not allowed to use the voucher for more than 3 days at one institute. You are required to attend 3 days at one institute and remaining days at another if you do not wish to join the first institute.
Voucher Codes
  • The voucher will expire on the date specified therein.
  • This offer cannot be combined with other offers.
  • Providing voucher code is mandatory to avail this offer.
  • TCYonline.com vouchers are redeemable in their entirety only and may not be redeemed partially or incrementally. 
  • Any attempted redemption not consistent with these Terms of Use, Standard Terms & Conditions and Specific Terms & Conditions mentioned on the voucher will render the TCYonline.com voucher void and invalid. 
  • You cannot use the voucher at 2 institutes simultaneously.
  • The voucher is not applicable for short-duration courses.
  • Student can take a transfer from one institute to another only once
Admissions to Courses 
  • Admissions are subject to availability of seats.
  • The Coaching Centre is solely responsible for the taxes levied/to be levied on the services/products for providing the sales invoice to the customer against the services rendered or products sold.
Warranty
  • TCYonline.com makes every effort to ensure that any materials or rates displayed on its platform are accurate as on the date of issue. Changes in market conditions or circumstances may occur after the issue date, which may make information displayed on the platform inaccurate, or stale.
  • TCYonline.com hereby expressly disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of its platform. Students are advised to make the best use of ratings and review options available on TCY and enquire about market reputation of coaching centre before joining one.
  • While TCYonline.com makes every effort to work with Coaching Centres, which provide an acceptable standard of service for the fee paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of any Coaching Centre listed on our platform. 
  • TCYonline.com shall not be responsible for the quality of services provided by the Coaching Centres, and the same shall be the sole responsibility of the respective Centre. 

The students will abide by any other terms and conditions that the coaching centres have in relation to delivery of their goods and services.

Contact Us: In accordance with Information Technology Act 2000 and rules made thereunder, if you have any questions regarding our Terms of Sale, you may contact our Grievance Officer at the details mentioned below:

  • Address: TCYonline Learning Solutions Private Limited 463-G, BRS Nagar, Ferozepur Road.
  • E-mail: cgo@tcyonline.com
  • Time: Mon to Fri (09:00 to 18:00)