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Terms of Use
TCY Learning Solutions (P) Ltd. (TCY) imparts one-on-one online live Math tutoring through its education portal www.TCYonline.com
These Terms of Use govern the usage of TCYonline.com and Services thereof. Using or browsing the TCYonline.com website means that you have accepted these 'Terms of Use'. Don't use or browse the TCYonline.com website if you do not agree to any or all of these 'Terms of Use'. 'You' here means not only the student who is using the service, but also the parent or adult who is paying for the service.
TCY hereby grants you a personal, non-transferable and terminable right to access its website, www.TCYonline.com subject to the following terms and conditions.
 
How it works
Registration
If you want to use the TCYonline.com Services, you need to register on the site and pay the applicable fee. You will be given a username, along with the password.
When you register with TCYonline.com, you agree
  • that you will provide current and complete information about yourself as per the requirements of registration ("Your Data")
  • that you will maintain and update Your Data to keep it current and complete
  • that you will not use the site, the Services or the Content for any unrelated business or non-business purpose
  • You must notify TCYonline.com immediately, as and when you become aware of any breach of security or unauthorized use of your TCYonline.com account.
 
Tutoring and Scheduling
You can book and schedule as many tutoring sessions in advance as you need, subject to availability of tutors. A session must be booked / rescheduled at least 24 hours in advance. You are advised to schedule sessions in advance so that you could get time slots that are your first choice. However, TCYonline.com may, at its sole discretion, be constrained to restrict peak hour usage, specifically with certain tutors, to ensure equitable and even distribution of sessions.
 
Hours of availability
TCYonline.com provides 24/7 services, except on certain federal holidays and unforeseen contingencies. However, you may not always get a tutoring session as per your need, or, in exceptional cases, may have to reschedule your session, due to non-availability of tutors for the subject at the specific time, or due to technology problems, or during periods of site maintenance. Previously booked sessions, in such cases, will be adjusted and rescheduled through Customer Care, on hearing from you.
 
Technology
While TCY makes all efforts to ensure stability and availability of technologies used, the company does not hold out any guarantee in this regard. You will be solely responsible for access to and use of TCYonline.com Services and upkeep of all hardware and systems required for such access and use.
 
Content
You will access and use TCYonline.com only for lawful purposes. Knowledge of and adherence to all rules and regulations pertaining to your use of TCYonline.com, will be your sole responsibility. By accessing TCYonline.com you agree that you will not:
  • use TCYonline.com to violate any local, state, Federal or international law or regulation;
  • post or transmit any unlawful, or otherwise objectionable Content;
  • alter, damage or delete TCYonline.com Content or communications;
  • disrupt the normal flow of communication in any manner, whatsoever, or otherwise interfere with the ability of others to access TCYonline.com;
  • disrupt the normal flow of communication in any manner, whatsoever, or otherwise interfere with the ability of others to access TCYonline.com;
  • post or transmit any advertising or promotional materials to other users;
  • infringe any intellectual property rights, publicity rights or privacy rights;
  • otherwise create any liability on behalf of TCYonline.com.
 
Pricing
Pricing is subject to change. TCYonline.com reserves the right to change the pricing without advance notice.
 
Termination
If you are in any way dissatisfied with TCYonline.com or with its Services or Content, you have a right to discontinue accessing TCYonline.com. TCY, in its goodwill, may choose to refund your fees for the unused sessions or time. If, on the other hand, TCYonline.com believes that your conduct is in violation of this Agreement or is otherwise harmful to other users, TCY, in its sole discretion, may terminate or temporarily suspend, without notice, your access to our programs. You will not have any right of refund under such circumstances.
 
Indemnity
You agree to defend, indemnify and hold TCYonline.com harmless from and against any and all claims, damages, obligations, losses, liabilities arising from:
  • your use of and access to the TCYonline.com Website;
  • your violation of any term of these Terms of Use;
  • your violation of any third party right, including, without limitation, any copyright, property, or privacy right; This defense and indemnification obligation will survive these Terms of Use and your use of the TCYonline.com Website
 
Privacy
Any information submitted on the TCYonline.com website is subject to our Privacy Policy, which can be viewed on TCYonline.com website.
 
General Legal Terms
The Terms constitute the whole legal agreement between you and TCY and govern your use of the Services and completely replace any prior agreements between you and TCY in relation to the Services. You agree that if TCY does not exercise or enforce any legal right or remedy which is contained in the Terms (or which TCY has the benefit of under any applicable law), this will not be taken to be a formal waiver of TCY’s rights and that those rights or remedies will still be available to TCY. These Terms shall inure to our benefit and to the benefit of our affiliates, licensees, successors, and assigns. If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect.

The Terms, and your relationship with TCY under the Terms, shall be governed by Indian laws; exclusive place of jurisdiction shall be Ludhiana, Punjab. All disputes or differences whatsoever arising between You and TCY hereto out of or relating to the construction, meaning and operation or effect of this Agreement or the breach thereof, which cannot be settled by mutual discussion, shall be settled by arbitration in accordance with the Rules of Arbitration of the Indian Council of Arbitration and the Award made in pursuance thereof shall be binding on the parties.

Any notices required or permitted by this Agreement shall be deemed given if sent by certified mail, postage prepaid, return receipt requested or by recognized overnight delivery service to: TCY Learning Solutions (P) Ltd. at No. 463 G BRS Nagar, Ludhiana, Punjab, India 141012 (Address)

 
Changes to Terms of Use
TCY retains the right to change these Terms of Use at any time in its sole and absolute discretion, with or without notice to you. The most current version of these Terms of Use, which will supersede all previous versions, can be reviewed on its website www.TCYonline.com. Continued use of TCYonline.com website or its Service after changes are made, means acceptance of such changes.